Last updated: 14 September 2026

Welcome to UserBX.

These Terms of Use govern your access to and use of the UserBX website, including content, information, forms, resources and other features made available through the website.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

1. Who We Are
For the purposes of applicable data protection legislation, the organisation responsible for your personal data is UserBX.
If you have questions about this Privacy Policy or how your personal data is handled, contact us at:
Email: support@userbx.ie

2. Personal Data We May Collect
Depending on how you interact with UserBX, we may collect information such as:

Information you provide to us
This may include:

Name
Business or organisation name
Business email address
Telephone number
Website address
Country or general location
Information about your business
Project requirements
Information included in enquiries or messages
Information you provide when requesting a website review
Information you provide when purchasing or discussing our services
Please do not submit unnecessary sensitive personal information through our general website forms.

Information collected automatically

When you use our website, certain technical information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Approximate location derived from technical information
Pages visited
Referring website
Date and time of visits
Website usage information

The exact information collected depends on the technologies and services used on our website.

3. How We Use Your Information
We may use personal information to:

Respond to enquiries;
Provide requested website reviews;
Communicate with prospective or existing customers;
Prepare proposals and quotations;
Provide services;
Manage customer relationships;
Process payments;
Provide customer support;
Improve our website and services;
Maintain website security;
Detect and prevent fraud or misuse;
Maintain business and financial records;
Meet legal and regulatory obligations;

Send marketing communications where permitted by law and where appropriate consent has been obtained.

4. Legal Bases for Processing
Where GDPR applies, we process personal data using one or more lawful bases, depending on the circumstances.
These may include:

Consent
Where you have given consent for a particular processing activity, we may process your information on that basis.
You may withdraw consent at any time where consent is the applicable legal basis.

Contract
We may process information where it is necessary to enter into or perform a contract with you.

Legitimate Interests
We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
For example, this may include responding to business enquiries, maintaining website security or improving our services.

Legal Obligations
We may process information where necessary to comply with legal or regulatory obligations.

5.Website Enquiries
If you submit an enquiry through a UserBX contact form or website review form, we will use the information you provide to respond to your request.
We may retain relevant enquiry information for reasonable business, administrative or legal purposes.
We do not require you to provide more information than is reasonably necessary for the enquiry.

6. Business Email Addresses
For certain UserBX services, we may request a business or company email address to help verify that an enquiry relates to a genuine business or organisation.
Providing a business email address does not necessarily mean that you will receive marketing communications from UserBX.
Marketing communications will be handled in accordance with applicable law..

7. Marketing Communications
If we send marketing communications, we will do so in accordance with applicable data protection and electronic communications laws.
Where consent is required, we will obtain it before sending marketing communications.
You can unsubscribe from marketing communications at any time.

8. Sharing Personal Data
We may share personal information with trusted third-party service providers where reasonably necessary to operate UserBX.
These providers may include:

Website hosting providers;
Email and communication providers;
Payment processors;
Analytics providers;
Cloud storage providers;
Customer relationship management tools;
Security providers;
Software and technology providers;
Professional advisers such as accountants or solicitors;
Government, regulatory or law-enforcement authorities where legally required.

We do not sell your personal information.

Third-party service providers are expected to process information in accordance with applicable contractual and legal requirements.

9. International Data Transfers
Some service providers used by UserBX may process personal data outside Ireland or the European Economic Area.
Where personal data is transferred outside the EEA, UserBX will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.
This may include relying on an adequacy decision, Standard Contractual Clauses or another lawful transfer mechanism where required.

10. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

The appropriate retention period may depend on:

The nature of the information;
The reason it was collected;
Whether you are an existing customer;
Legal or accounting requirements;
Potential disputes or claims;
Our legitimate business requirements.

When personal data is no longer required, we will take reasonable steps to securely delete or anonymise it.

11. Data Security
UserBX takes reasonable technical and organisational measures to protect personal data against:

Unauthorised access;
Accidental loss;
Destruction;
Alteration;
Disclosure; and
Other unlawful processing.

However, no online system can be guaranteed to be completely secure.

12. Your Data Protection Rights
Where GDPR applies, you may have rights including:

The right to access your personal data;
The right to request correction of inaccurate information;
The right to request deletion of personal data in certain circumstances;
The right to restrict processing in certain circumstances;
The right to object to certain processing;
The right to data portability in applicable circumstances;
The right to withdraw consent where processing is based on consent.
These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, contact:
support@userbx.ie

We may need to verify your identity before responding to certain requests.

13. Complaints
If you have concerns about how UserBX handles your personal data, we encourage you to contact us first so that we can try to resolve the issue.
You also have the right to lodge a complaint with the relevant data protection supervisory authority.
For Ireland, this is the Data Protection Commission (DPC).

14. Children's Privacy
Our website is intended primarily for businesses and adults.
We do not knowingly collect personal information from children through our website for marketing or business purposes.

15. Third-Party Websites
Our website may contain links to third-party websites.
This Privacy Policy does not apply to those websites.
You should review the privacy policies of third-party websites before providing them with personal information.

16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last updated" date at the top of this page.

17. Contact Us
If you have questions about this Privacy Policy or your personal data, contact:

UserBX
Ireland
Email: support@userbx.ie